Basement flooding from stormwater runoff
Why it happens here
North End sits in a low-lying area, and stormwater from I-81 and the surrounding hills drains toward the neighborhood. When the ground is saturated, water finds its way into basements through floor drains, window wells and foundation cracks.
Our approach
We keep sump pumps and high-capacity extraction units ready during storm season. When we get a call, we prioritize North End addresses because we know the water is rising. We pump out the basement, extract the remaining water and set drying equipment before mold starts.